Feature Summary

Paperless Office:

The efficiency of electronic access to all documents provides enormous savings in time and resources.
No more physical handling and managing of files. Easy search for documents and reports based on a broad range of sort criteria.
Store once, print many. Once files are available electronically
it is easy to print those parts of a file required for whatever reason in paper format.


Search Engine:

AI’s powerful search engine allows you to effortlessly find any number of files which match your search criteria.

Want to find all the claims by a specific assessor or repairer, one click and all the files are at your fingertips.


Advanced Communications:

It does everything you currently do except for physically speaking to someone on the other end of the phone.

Fax, email, print at the click of a button. Actions are time stamped and diarised for next actions.
Recipient acknowledgement means easy management of follow-up minimising any slippage in processes.


Assessment Types:

Designed to work with internal and external assessors seamlessly.
Appoint assessors directly from within the system.
AI handles all types of assessments including desktop, digital image, on-site, total losses, re-inspections.
Invoice validation is a breeze with direct internet access to part pricing and car value databases.
Also allows immediate communications to preferred suppliers such as salvage providers.


Claims Management:

AI can be used as an electronic lodgement system for claims managers and insurance companies.
Full cost and service performance reporting capabilities including structured file integration for download and upload into insurance companies own claims management systems.
Shorter time cycles means better reserving and managing total liability and cost requirements.


Portability:

Being web-based means mobility. You can access AI and work from any place where you can get web access.

This also allows you the capability to engage 3rd party providers to seamlessly integrate with your business and processes.

Having a dedicated call centre lodge claims directly into AI, providing an after hours emergency service from another location or using managing your other geographic resources in periods of peak demand are just a few examples of added benefits.


Security:

Multi-user layered access security allowing integration with clients and web-based access to work in progress, reports, documentation and images.

Full regular and automatic data back-up, stored in a secure environment.
Built in system redundancy, off-site mirrored server for continual business peace of mind.


Support:

Fully documented system, help desk telephone support, remote access support and on-site whenever required.

Industry Specific

Easily apply industry rules such as ATO GST

Integration:

Because we have an open architecture design we can integrate the system with your specific business processes and rules.

Simply More Efficient

AI allows you to save time, resources and costs by ensuring the most efficient utilisation of your resources. Your staff can spend more time doing what you hired them to do. Be it managing claims costs, efficient office administration or keeping your customers happy.