For the Insurer / Claims Manager

Receive & send everything electronically:

Receive quotes, images, documentation, appointments and notifications are all received electronically.
All repairer quotes (including hand written quotes) are provided electronically in AutoIntegrity.
Allocate assessments, appoint and notify assessor with the click of a button.
Integrate with your existing claims management system to electronically capture clients, customer and accident details and upload into the system.
Alternative use AutoIntegrity as your claims lodgement and management system.


Electronically manage every aspect:

System time stamps every action in the management process.
Next events are diarised for action and follow-up if required.
Report on performance times for internal and external suppliers.
System is transparent with password based security access to evaluate work in progress.


Insurance Specific:

Designed to meet insurance requirements.
Advise assessors or excess.
Set business rules and authority limits
Apply Australian Tax Office rules re GST.
Apply Total Loss rules.


Manage Repair Costs:

Detailed information capture allows specific reporting on repair cost elements.
Manage assessor performance on adjustments, recycled & generic parts.
Manager repairer performance by understanding quoting performance, assessing adjustments and parts sourcing.
Capture third party repairs and manage costs where liable.


Manage Claims Costs:

Have your staff doing what they are good at rather than chasing paper work.
Improve cycle times through improved process times.
Rapid response improves recovery, off-road time and associated costs


Save administration costs:

Better manage case loads for claims staff. Do more with fewer resources.
Paperless office environment saves time.
Less physical paper handling.
Store electronic and paper documents together.
Extensive search and sort facilities to find documents easily.
Minimal system training required.
Knowledge easily transferable.
Consistent document standards requiring no reformatting for printing.
Proven process time and cost savings to every AI client.


Secure and risk free:

Dedicated industry encryption and security standards.
Multi user – Secure Socket Layer (SSL) - Internet banking standards
Automatic and regular system back-up with mirrored multiple server operations.
Help desk, remote access and on-site support to ensure continu
al business flows.